-We offer Free Shipping in the USA for purchases of US$50.00 or more.
-For orders of less than US$50.00 the standard shipping rate (USA) is US$6.99
-We offer Free Shipping (worldwide) for purchases of US$100.00 or more.
-For international orders of less than US$100.00 the standard shipping rate (worldwide) is US$9.99 (6.60 euros)
-Products are normally shipped using USPS priority mail unless the service is not available for your area, most domestic orders take between 3 to 5 business days to arrive to their destination.
International orders take 6 to 10 business days to arrive to their destination. In rare cases orders will take a couple of days longer (mostly due to factors out of our control)
-To inquire on the status of your order you may e-mail us at: orders@tratamientobabadecaracol.com
-International Distribution is also available, to inquire please contact us at: international@tratamientobabadecaracol.com
-You may also call us at: 646-418-1709 (M-F 9AM - 8PM EST)
Return Policies
-Our Products are 100% guranteed
-Since our products are consumables, they can only be returned if the merchandise was spoiled or damaged at the time of receipt by the customer.
-If you want to return a product, you must contact us within 48 hours of receipt of the product via e-mail at: returns@tratamientobabadecaracol.com
-The customer will be responsible for the costs incurred in shipping the goods back to us
-Shipping fees are not refundible
-Upon receipt of returned goods, a full refund will be issued to the buyers Credit Card.